How do I receive my guide?
After successful payment, your PDF download link is sent to the email address provided at checkout. Delivery can be delayed while a payment is being processed or reviewed. Nothing is shipped.
I didn’t get the email.
Check your spam or promotions folder first. If it is not there, email info@pyravista.com with your order number and checkout email address. Do not send payment card details.
Can I use it on my phone?
Yes. Save your purchased PDF to your phone, tablet or computer for offline access.
Can I print it?
Yes. You may save and print your purchased PDF for personal use with your travel companions.
How up to date is the information?
The guides are the 2026–27 edition. Site access, prices, opening hours and local arrangements can change. Confirm details with the relevant provider before you travel or book.
Can I get a refund?
Our refund policy explains refunds and support for digital products. Change-of-mind refunds are not offered after a download has been supplied, except where required by applicable law. If you receive the wrong file, experience a duplicate charge, or have trouble opening or accessing your purchase, contact info@pyravista.com so we can investigate and arrange an appropriate remedy. Your statutory consumer rights remain unaffected.
Can I share the guide?
Your purchase is for personal use with your travel companions. You may not resell, publish, redistribute or commercially reproduce the files.
Are tours or tickets included?
No. A digital guide is not a tour booking. Tickets, transport, accommodation, flights and other travel services are not included.
Can Pyravista plan my trip for me?
For a private Egypt journey with an Egyptologist guide, visit Pyravista Tours.